Walmart's Twitter External Discussion Guidelines
Twitter asks a very basic question of its users: “What are you doing?” And we know the answer to that question – we’re working every day to help people save money and live better. Like we do on http://checkoutblog.com, on Twitter we encourage dialogue with customers about the products, brands and initiatives discussed by the writers. We welcome your thoughts and @replies on any and all of those topics. While we’ll do our best to reply to your comments, generally, we won’t be able to reply to store or service issues through Twitter. If you’d like to comment about customer service or any other issue please visit: Walmart Stores Feedback or call 1-800-Walmart.
A few notes: - While many of our 2.2 million associates around the world are using Twitter and other social networks, all official Walmart Twitter users will be identified on this landing page and will have a link back to this page from their Twitter profile.
- Unless otherwise noted, U.S.-based Walmart approved Twitter users will follow the following naming conventions of “business unit + name/category.” For example, “walmartmeeting,” “samsclubrobert,” and “walmartgames.”
- We won’t reply to off topic @replies. Personal attacks and foul language = FAIL. Adding to the discussion = WIN.
- @replies should contribute to the dialogue. Please support any claims with links to sources whenever possible. We love opinions. We love it even more when you back them up.
THE POSTING AND PRESENCE OF CONTENT ON TWITTER AND ON THIS SITE DOES NOT NECESSARILY MEAN THAT WALMART AGREES WITH THE CONTENT, ENSURES ITS ACCURACY OR OTHERWISE APPROVES OF IT. NOTHING IN ANY TWITTER PAGE CONSTITUTES A BINDING REPRESENTATION, AGREEMENT OR AN ENDORSEMENT ON THE PART OF WALMART. PLEASE REVIEW THE SITE TERMS OF USE CAREFULLY.
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