Stores Training & Development
 When you arrive at a Walmart store, you are welcomed by a friendly associate and asked if you need help. When you arrive to work at a Walmart store, you get the same sort of welcome. We are here to help you begin this new chapter in your career and help you feel at home.
Orientation All Walmart associates go through an in-depth orientation that let’s them know what it means to be part of the Walmart family. This begins with a “business simulation” that places new associates in the role of the customer. The simulation exercise helps associates understand customer expectations and what they can do to meet and exceed those expectations. The next phase of orientation discusses how Walmart is unique in the retail industry. Associates explore Walmart’s culture and history, the store work environment and expectations, and the impact we have on customers, associates and communities. Orientation ends with the Audio Store Discovery Tour. In this exercise, new associates listen to the voices of customers and associates through a headset and audio-playing device. Training and development is not a one-time occurrence at Walmart. It is an ongoing part of an associate’s life. We aim to provide associates with the tools and resources to help them climb as high as they want to go. Read more about training and development at Walmart. Assistant management training (AMT) is a management training program open to all salaried Walmart Stores USA field associates. Designed on the principle of continuous improvement through learning, AMT provides a variety of development opportunities throughout various stages of a manager’s career. The program consists of three distinct stages, for each level of management. The program is designed to increase the quality of leadership and operational training managers receive to become productive and proficient in their leadership roles. AMT is a multi-phased learning platform that not only prepares new managers to make an immediate impact on store performance, but also provides them with the tools and resources needed to remain competitive and successful at Walmart. Stores of Learning is a leadership training program started in 2007. These “learning and development” hubs are field-based classrooms in specific stores with virtual classroom capabilities. Regional Leadership Champions (RLCs) will be the stewards of learning in the Markets they support and will be responsible for facilitating management training workshops and supporting the delivery of transformation/change initiative training. All four sections of the toolkit are designed to promote development: Phase I: “On-boarding” is considered the “learning” phase and helps familiarize associates with the skills, knowledge and abilities required to perform the basic functions of their current positions. Phase II: “Fundamental Track” is the “performance management” phase, which helps associates build a good foundation and a solid understanding of their current positions to ensure proficiency. Phase III: “Advanced Track” is considered the “career planning” phase and provides associates with advanced-level courses and the “how-to’s” for natural progression, as well as the competencies for next-level advancement. The Career Development section of the AIM Toolkit provides Associates with information about the career planning process, key experiences, job opportunities and information about critical career planning skills, such as resume writing and interviewing. Merchant Development provides professional development through competency-based learning solutions. Offering over 50 courses within its curriculum, Merchant Development is committed to providing fundamentals, tools and resources necessary for associates to remain competitive in today’s market. Merchant Development recently launched the Associate Investment Model—or AIM—toolkit. The toolkit allows associates, from new hires to seasoned buyers, to reference their job descriptions, collect competency information, review annual skills inventories, and gather feedback from their supervisors to build Individual Development Plans. eCornell is a Continuing Education program, offered online through a subsidiary of Cornell University. It was created through collaborative efforts between eCornell and Walmart University to help Market and Regional level associates in Walmart Stores USA prepare for continued professional development and sustained company growth. The platform features several certificate programs from Cornell University Certificate Programs, such as Executive Leadership, Leading Management Teams, Leading High Performance Teams, Change Leadership, and Studies in Proactive Leadership. The platform also offers eCornell and Walmart University co-branded Certificate Programs such as Cross-Functional Leadership Skills for the HR Professional and Human Resources Studies and Applications. The Walton Institute provides an educational environment for Walmart leaders from around the world to learn more about themselves and about Walmart’s unique company culture and how to sustain that culture. The goal is to help managers stretch their own capabilities and to foster the talents of others. Since opening in 1985, nearly 25,000 Walmart managers have attended more than 600 Walton Institute classes in Bentonville, Ark., as well as in Brazil, Canada, China, Germany, Korea, Mexico, Puerto Rico, United Kingdom and Japan.
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