Store of the Community
The customer is always number oneEveryday, everywhere we do business, the customer always comes first. We take pride in serving the 136 million people in the U.S. who shop our stores each week striving to exceed their expectations so they can save money and live better. Serving our customers – one neighborhood at a timeWe are committed to always enhancing the shopping experience of our diverse customers by looking through the lens of the communities in which we serve. We use comprehensive data to better understand the various needs of our consumer base, and the Store of the Community approach drives decisions in key areas of the business, including store layout, design, signage, and communication. By offering the right product, at the right place, at the right price, and at the right time, we remain relevant to our customers and meet the demands of the diverse communities we serve. We strengthen the communities we serve for changeOur customer is always number one. And that means their community is just as important. We give back to the communities where we operate in many ways: - By creating new jobs.
- Collecting and paying billions of dollars in state and local taxes.
- Participating on the governing boards of various minority organizations.
- Providing grants, scholarships and charitable contributions.
- Protecting thousands of acres of wildlife habitat.
The greatest measure of Wal-Mart’s success is how well we please the customer, ‘our boss.’ Let’s all support hands-on hospitality and have customers leave 100 percent satisfied every day.
- Sam Walton |