Diversity Goals

We believe an inclusive workforce drives a sustainable business. We also believe it is important for a diversity program to be built around quantitative and qualitative components, buy-in from senior leadership, and review of diversity metrics and goals by the Board of Directors. Based on these beliefs, the Diversity Goals program was established in 2003.

Placement Diversity Goals

  • Filed management – establishes objective goals for placing diverse associates at a rate consistent with the qualified, interested and available applicant pool in field management positions.
  • Home Office management – captures the candidate slate for officer and director-level positions.

Good Faith Efforts Diversity Goals

  • Tracks managerial leadership through encouraging involvement with diversity events and diverse organizations.
  • Requires managers to mentor at least three associates, including persons of diverse race, gender, or background.

2008 Accomplishments

  • 100% of company officers achieved Management Placement and Good Faith Efforts Diversity Goals.
  • 99% of more than 50,000 managers across the company reached their Diversity Goals program objectives.